Privacy Policy

Pebble Design Co (“we”, “us”, “our”) values and respects the privacy of the people we work with. We are committed to protecting your personal information and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store and disclose your personal information, and how we keep it secure.

WHAT IS PERSONAL INFORMATION

“Personal information” means any information or opinion about an identified individual, or an individual who is reasonably identifiable. This can include details such as your name, contact information, and business or project details.

WHAT PERSONAL INFORMATION WE COLLECT

The information we collect depends on how you interact with us and what you choose to provide. This may include:

  • Name

  • Email address

  • Phone number

  • Business or project details

  • Mailing or street address

  • Information provided through our website contact form or during consultations

We generally do not collect sensitive information unless it is relevant to the service we are providing and you have consented to its collection.

You do not have to provide personal information to us. However, if you choose not to, we may be unable to provide certain services or respond to your enquiries.

HOW WE COLLECT PERSONAL INFORMATION

We collect personal information directly from you when you:

  • Contact us by email, phone or through our website

  • Submit a project enquiry or quote request

  • Engage our design services

  • Meet or communicate with us about a project

We may also collect information from third parties such as suppliers or collaborators where it helps us to quote or manage a project.

HOW WE USE PERSONAL INFORMATION

We use your personal information to:

  • Respond to enquiries and provide quotes

  • Deliver interior design services

  • Manage ongoing projects and communication

  • Improve our services and website

  • Send updates or marketing information if you have opted in

  • Meet legal and business obligations

We will only use your personal information for the purpose it was collected, or for a related purpose you would reasonably expect.

DISCLOSURE OF PERSONAL INFORMATION

We may share your personal information with third parties where it is necessary for our operations, such as:

  • IT and website hosting providers (including Squarespace)

  • Contractors, consultants or suppliers involved in your project

  • Professional advisers such as accountants or legal consultants

We do not sell or rent personal information to any third party.

OVERSEAS DISCLOSURE

Some of our service providers may store information overseas. When this occurs, we take reasonable steps to ensure those providers handle your information in accordance with Australian privacy standards.

PROTECTING YOUR PERSONAL INFORMATION

We take reasonable steps to keep your personal information safe from misuse, loss, unauthorised access or disclosure. This includes secure digital storage, restricted access to authorised personnel only, and regular maintenance of our website and systems.

While we take these measures seriously, no online platform can guarantee complete security.

ONLINE ACTIVITY

Our website (www.pebbledesignco.com.au) may use cookies in the future to improve functionality and user experience. Cookies do not personally identify you. You can adjust your browser settings to refuse cookies, but this may affect how the website performs.

We may also use website analytics tools such as Google Analytics to understand visitor traffic and improve our services. Information collected through analytics is generally anonymous.

DIRECT MARKETING

If you have opted in, we may send you updates, news or information about our services. You can unsubscribe at any time by following the link in our emails or contacting us directly.


We comply with the Spam Act 2003 (Cth) when sending marketing communications.

RETENTION OF PERSONAL INFORMATION

We keep personal information only for as long as it is needed to provide our services or meet legal requirements. When it is no longer required, it will be securely deleted or de-identified.

ACCESS AND CORRECTION

You can request access to or correction of your personal information at any time by contacting us at skye@pebbledesignco.com.au. We will respond within a reasonable timeframe, usually within 5–10 business days.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policy of any website you visit.

ENQUIRIES AND COMPLAINTS

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

Email: skye@pebbledesignco.com.au

Last updated: 29th October 2025